Effective Date: September 2022
It’s our passion at Ergogenix to build a strong community centered around taking control of your body and having the freedom to live without stress and fear… and without pain… because you deserve to be healthy. We love to share the latest science and extraordinary and useful products and share them with you to help you achieve your best possible health! You can restore your health, transform your life, and become your best self from the inside out.
If you have provided personal, billing, or other voluntarily provided information, you may access, review, and make changes to it via instructions found on the Website or by emailing us at [email protected]. To manage your receipt of marketing and non-transactional communications, you may unsubscribe by clicking the “unsubscribe” link located on the bottom of any marketing email. Emails related to the purchase or delivery of orders are provided automatically – Customers are not able to opt out of transactional emails. We will try to accommodate any requests related to the management of Personal Information in a timely manner. However, it is not always possible to completely remove or modify information in our databases (for example, if we have a legal obligation to keep it for certain timeframes, for example). If you have any questions, simply reply to this email or visit our website to view our official policies.
How We Collect and Use Information: We may collect and store personal or other information that you voluntarily supply to us online while using the Site (e.g., while on the Site or in responding via email to a feature provided on the Site). The Site only contacts individuals who specifically request that we do so or in the event that they have signed up to receive our messaging, attended one of our events, or have purchased one of our products. The Site collects personally identifying information from our users during online registration and online purchasing. Generally, this information includes name and e-mail address for registration or opt-in purposes and name, postal address, and credit card information when registering for our events or purchasing our products. All of this information is provided to us by you.
Terms and Conditions of Use of this Site: All information is provided “as is”, without any representations or warranties of any kind, and Ergogenix.com expressly disclaim all express and implied warranties including those with respect to accuracy, completeness, timeliness or fitness for a particular purpose of the information on this website or of any product or service referenced on this website, unless otherwise expressly indicated. Ergogenix.com assumes no responsibility for any losses, damages, whether direct, indirect, special or consequential, which arise out of the use or misuse of this website howsoever caused, whether such damages arise in contract, tort, negligence, equity, statute or by way of any other legal theory regardless of whether such damages could have been foreseen. The information on this website is subject to change without notice. Independent parties develop websites that may be accessed from this website. Ergogenix.com is not responsible for the privacy policies or the accuracy of the information in such websites nor do we endorse products offered in those websites. Ergogenix.com does not represent or warrant that unauthorized use of information from this or other websites does not infringe on the trademark rights of third parties. By your use of this website, you acknowledge that Ergogenix.com, its employees, heirs, directors, officers, agents, employees, representatives, successors and assigns, administrators, executors, and other parties involved in the creation, production or delivery of the site will not be held liable for any damages suffered or incurred by you or any third person arising out of: (a) any fault, interruptions or delays in the provision of this website; or (b) any inaccuracies, errors or omission on this website or any product or services referenced on the site, however such faults, interruptions, delays, inaccuracies, errors or omissions arise. Ergogenix.com liability, if any, shall be limited only up to the amount paid by the user for the products and/or services herein.
Use of information collected: We use the information collected from you when you visit our website to address your specific requests and to provide better customer service, including the provision of the latest information regarding our products and services. The information collected may also be used to document communications between Ergogenix.com and our online users and to comply with any applicable legal and/or regulatory requirements.
Cookies: Like many other commercial sites, our site utilizes standard technologies called “cookies” and clear GIFs to collect information about how our Site is used. A cookie is a small data text file, which a website stores on your computer’s hard drive (if your web browser permits) that can later be retrieved to identify you to us. Cookies were designed to help a website recognize a user’s browser as a previous visitor and thus save and remember any preferences that may have been set while the user was browsing the site. A cookie cannot be read by a website other than the one that set the cookie. A cookie cannot pass on a computer virus or capture any of the Personally Identifiable information.
We also collect and store information that is generated automatically as you navigate online through the Site. For example, we may collect information about your computer’s connection to the Internet, which allows us, among other things, to improve the delivery of our web pages to you and to measure traffic on the Site. We also may use a standard feature found in browser software called a “cookie” to enhance your experience with the Site. Cookies are small files that your web browser places on your hard drive for record-keeping purposes. By showing how and when visitors use the Site, cookies help us deliver advertisements, identify how many unique users visit us, and track user trends and patterns. They also prevent you from having to re-enter your preferences on certain areas of the Site where you may have entered preference information before. The Site also may use web beacons (single-pixel graphic files also known as “transparent GIFs”) to access cookies and to count users who visit the Site or open HTML-formatted email messages.
General Data Privacy Regulation (GDPR): The GDPR took effect on May 25, 2018, and is intended to protect the data of European Union (EU) citizens. As a company that markets its site, content, products and/or services online we do not specifically target our marketing to the EU or conduct business in or to the EU in any meaningful way. If the data that you provide to us in the course of your use of our site, content, products and/or services is governed by GDPR, we will abide by the relevant portions of the Regulation. If you are a resident of the European Economic Area (EEA), or are accessing this site from within the EEA, you may have the right to request: access to, correction of, deletion of; portability of; and restriction or objection to processing, of your personal data, from us. This includes the “right to be forgotten.” To make any of these requests, please contact our GDPR contact: [email protected]
California Consumer Privacy Act (CCPA): The CCPA took effect on January 1, 2020, and is intended to protect the personal information of California residents. The CCPA has certain threshold requirements which a company must meet in order to be required to comply with its provisions. Upon information and belief, our company does not meet those thresholds. In the event of a change in our status, and if the data that you provide in the course of your use of our site, content, products and/or services is governed by CCPA, we will abide by the relevant portions of the Act. If you are a resident of the state of California, you may have the right to: request disclosure of the personal information we have collected about you and the types of third parties with whom it has been shared; request a portable copy of your information; opt out from marketing messages or the sale of your information to third parties; and request deletion of your personal information. To make these requests, please contact our CCPA contact at [email protected]
How do we store your information? Your information is stored at the list server that delivers the Site content and messaging. Your information can only be accessed by those who help manage those lists in order to deliver e-mail to those who would like to receive the Site material. All of the messaging or emails that are sent to you by the Site include an unsubscribe link in them. You can remove yourself at any time from our mailing list by clicking on the unsubscribe link that can be found in every communication that we send you.
DISCLAIMER: This communication does not provide medical advice. The information, including but not limited to, text, videos, graphics, images and other material contained in this communication are for informational purposes only. The purpose of this message is to promote broad consumer understanding and knowledge of various health topics. It is not intended to be a substitute for professional medical advice, diagnosis or treatment. Always seek the advice of your physician or other qualified healthcare provider with any questions you may have regarding a medical condition or treatment and before undertaking a new health care regimen, and never disregard professional medical advice or delay in seeking it because of something you have read in this message or in materials or websites referred to herein. We do not examine, diagnose or treat, or offer to treat or cure or attempt to cure any mental or physical disease, disorder or illness, or any physical deformity or injury; and we do not recommend or prescribe, or recommend changing dosage or discontinuing, any prescription medications or pharmaceutical drugs.